In 2008 The Home Service Club offers home warranty service across the country. The coverage offered by the club is among the largest offered by any other company thanks to its Comprehensive plan that covers 33 systems and appliances. In addition to normal wear and wear and the damage caused by pests. Service claims are processed within 12 to 48 hours and include 90 days of service warranty. But, HSC has high charges and prices when compared with its rivals.
HSC Plans and Coverage
With HSC you have the option of choosing among two different coverage options. The Standard plan covers 18 of the basic home equipment and system. The cost on the Standard plan begins with $54.16 per month, or $650 annually. If you want complete home coverage, the HSC’s Comprehensive plan provides coverage for 33 appliances and systems. The cost is for this Comprehensive plan starts in $66.58 per month, or $799 annually.
To be eligible for a home warranty with HSC it is necessary to live in a single-family residence comprising a townhouse, condo or villa, mobile home manufactured home, multi-family properties of two to four units. HSC doesn’t cover commercial properties, group homes that contain five or more people who are not related or homes that are that are listed on a historic register. If your home is larger than 55,000 square feet HSC might require that you pay an extra square foot and fee.
Standard and Comprehensive plans do not cover certain components. Standard and Comprehensive plans exclude certain elements of coverage. These include:
- Heating systems: underground or outside pipe pumps, well pumps and components storage tanks portable heating units fireplaces, humidifiers, chimneys and wood units, grain/pellet
- Air conditioning systems, including humidifiers, air cleaners well pumps and parts cooler towers and water lines window air conditioners
- Electrical systems include direct current wiring, bulbs Circuit overloads, A/V, and intercom wiring
- Microwave accessories are removable and latches/hinges
- Refrigerator: wine chillers, multi-media centers
- Clothes dryer latch assemblies filters and damage to clothing
To find a complete list of exclusions read the sample contract that is available on the website of HSC or look over your service contract.
HSC Plan Pricing
HSC offers two plans for home warranties. The Standard plan is priced at $650 for the year, the Comprehensive plan starts in the $799 annual fee. The cost will vary based on your area of residence and the available deals. To conduct our research we looked at a price for a single-family house less than 5000 square feet within Austin, Texas. Based on this data the Standard plan is $48.50 per month, or $552 for the year. The Comprehensive plan is $59.08 per month, or $679 for the year. Although HSC’s service charges start in the $95, your could get a price range of $65 and $125 based the plan you choose.
How to file a claim with HSC
To submit a service request with HSC, you can call customer service 9am-9pm ET, Monday-Friday. For after hours claims and if you don’t want to call HSC, you can log in to the online portal. After 12-48 hours, HSC will contact a contractor, who can schedule an appointment at a mutually convenient time. Once repaired or replaced parts are used within the recall period, HSC will arrange for necessary repairs without requiring that you pay additional service fees.. The recall period lasts 90 days on repaired parts, and 30 days on labor.
HSC limits payment to $6,000 for its Standard plan and $9,000 for its Comprehensive plan per twelve-month contract period. In addition, individual coverage limits apply to each appliance and system, with limits ranging from $500 to $2,000 per item per term. The one exception to the rule is the Utility Line Package, which provides up to $5,000 per term. For a full breakdown of limits, you can check HSC’s sample contract on its website or review your service agreement.
Is HSC Legit?
For the past 13 years, HSC has provided warranty coverage to homeowners throughout the nation. It provides industry-standard features , including a 90-day service guarantee, and a complete refund if you decide to cancel the plan after 30 days. According to Trustpilot, HSC earned a four-star rating based on 486 reviews. Homewarrantyreviews.com presented HSC its “Best in Service” award in 2015, 2016, 2019, and 2020. The main criteria of the evaluation was retention of customers as well as the rate of claim approval using technology, reliability, and service to customers.
But, as of now, HSC is not accredited with the BBB. Additionally, customers have made over 541 grievances with HSC in the past three years. Many of these complaints concern billing problems, service delays or inability to cover specific repairs.
What’s Unique About HSC?
In contrast to many of its rivals, HSC protects against pests through the Comprehensive plan. Furthermore, HSC provides several unique extra coverage options, like their Utility Line Package and coverage for sprinkler systems.
HSC offers a variety of offers for new customers. If you apply today and pay the full annual fee upfront you could be eligible for a discount of more than $75 off your annual premium and a month-long free coverage. You may also negotiate other offers, like reduced service charges to pay a higher cost or have the coverage start earlier than the standard 30-day time frame. To determine what options are available, just contact customer service during business hours, and request an estimate on the internet.
Help and Support
If you require assistance in making a claim, or have questions about coverage or require an estimate, our customer service is available via telephone from 9am to 9pm, Monday through Friday. In the event that you are unable to call, you can submit inquiries via email to firstname.lastname@example.org.
Within HSC’s sole portal, you have the ability to control your account at any time, including:
- Send a claim
- Keep track of your service requests
- Change your payment details
- Renew your warranty to cover a new period
The website of HSC has FAQs as well as blog posts that can aid you in answering general questions regarding your warranty. The FAQs provide answers to questions regarding the coverage of your warranty and how you can manage your warranty, while blog posts are focused on tips for maintaining your home and techniques.
How to Get Started with HSC
To begin with HSC you must reside in your home or be currently in the process of purchasing an investment property. HSC doesn’t require you to undergo an inspection of your home, however it is able to require an inspection under certain circumstances.T to get an online quote You will have to supply your email address, name, telephone number, address and your residence type. If you contact HSC over on the telephone, you could get a quote using just your name, zip code, and the type of residence. The offers differ depending on whether you contact customer service or fill out an online application You may prefer to do both to determine the best price. After you have submitted an application form and are paid the applicable fees, coverage is in effect for 30 days.
In the event that you want to terminate your contract, HSC provides a full refund when it is cancelled within the 30-day period of the contract’s start date. If you decide to cancel your service within the 30 days introductory period, you’ll get a prorated refund. Every cancellation request incurs an administrative fee of $45.
The Bottom Line
Home Service Club Home Service Club is suitable for homeowners looking to receive the greatest protection possible from your home’s warranty. Although its costs and service costs are higher than many competitors, however, it has promotions that make its plans more affordable. Contrary to many other companies, HSC provides pest coverage as well as unique features such as utility line protection. Support is available 24/7 on the internet and HSC can respond to service requests within 12 to 48 hours after the time you submit your claim.